we are on a vacation from 1st to 16th of August. We will deal with all orders created after 31st of July after our return, on Monday 17th of August. We won’t be available on e-mail and on the phone during our holiday.
Free shipping within the Czech Republic and Slovakia is a matter of course for us. We also offer free shipping to Poland, Hungary and Romania. We ship worldwide.
For your convenience and to protect your privacy, we ship our products in discreet unmarked boxes made of recycled cardboard with a private individual stated as the parcel’s sender. The parcels are delivered through Czech post office, DPD (DHL partner) or the shipment service of Zásilkovna, which is a partner for local delivery in European countries.
We start processing orders no later than the next business day after we receive the payment. If we have every product on your order in stock, your parcel will be sent out on the very same day.
Some latex care products, namely liquids and powders, are excluded from air transportation. Because of this limitation, we are only able to send these products to countries in Europe with a few exceptions.
Prices may vary depending on the size and weight of the shipment. For shipments over 10 kg, only DPD (DHL parther) can be used. Final price is calculated automatically when you finalize your order.
We are using ccTLD codes for countries.
|COUNTRY CODE||up to 3 KG||3 - 5 KG||5 - 10 KG|
|PL, HU, RO||Free||Free||from 58 EUR|
|DE, SI, AT, UA||from 6 EUR||from 9 EUR||from 12 EUR|
|UK, BG||from 8 EUR||from 11 EUR||from 15 EUR|
|IT, FR||from 10 EUR||from 12 EUR||from 19 EUR|
|LI, CH||from 14 EUR||from 15 EUR||from 20 EUR|
|BE, LT, LV, LU, NL, EE||from 23 EUR||from 31 EUR||from 32 EUR|
|HR, IE||from 32 EUR||from 42 EUR||from 42 EUR|
|BA, DK, FI, NO, PT, GR, RS, ES, SE||from 40 EUR||from 56 EUR||from 56 EUR|
|Evropa | ostatní||from 46 EUR||from 58 EUR||from 77 EUR|
We receive payments by card, bank wire, or PayPal. Your data is secured by the state-of-the-art Comodo encryption and the reliable GoPay gateway.
Account number: 2701266302/2010
Variable symbol or equivalent identifier: the number of your order
IBAN: CZ2020100000002701266302 (necessary only for cross-border payments)
BIC/SWIFT: FIOBCZPPXXX (necessary only for cross-border payments)