Shipping and payment

Hololatex | Delivery and payment

 

Shipping

 

Our goods is shipped worldwide. Free shipping within the Czech Republic.

Goods which are available in stock are shipped no later than the following working day after an order is paid. Goods with a longer delivery time are shipped as soon as possible, usually before the last day of the period. We start working on bespoke garments and accessories as soon as an order is paid.

You may select several methods of delivery. Our parcels are shipped using the services of the DPD carrier company, the Zásilkovna.cz parcel distribution network, or Česká pošta (Czech Post). Please note that when ordering our goods to be delivered outside the Czech Republic and Slovakia, you may only select the DPD option. Packing costs are included.

Latex garments and accessories are shipped in cardboard boxes (made of recycled paper) which can be later used for storage, unless stated otherwise. Goods are shipped in discreet parcels of appropriate size and are secured against damage during transportation.

 

 

Shipping prices

 

Prices are indicative and may vary depending on the size and weight of the shipment. Final price will be calculated automatically when you finalize your order. For prices in CZK you need to switch our web to Czech.

Maximum weight of one shipment can be up to 30 kg. If you exceed this limit, we will split the shipment into multiple individual packages. You can contact us for shipping prices for packages above 10 kg.

We are using ccTLD codes for countries.

 

 

EUROPE3 KG5 KG10 KG
CZFreeFreeFree
SK10 EUR11 EUR12 EUR
DE, AT, PL, HU, LI, MO, SM, VA14 EUR19 EUR20 EUR
BE, EE, FR, IT, LT, LU, NL, CH, GB (UK)23 EUR31 EUR32 EUR
HR, IE (UK), SI32 EUR42 EUR43 EUR
BA, BG, DK, FI, NO, PT, RO, GR, RS, ES, SE39 EUR55 EUR57 EUR
TR42 EUR56 EUR92 EUR
CY68 EUR96 EUR169 EUR
Evropa | ostatní128 EUR182 EUR322 EUR

 

 

AMERICA3 KG5 KG10 KG
US49 EUR66 EUR108 EUR
CA, MX64 EUR85 EUR133 EUR
BR, CL70 EUR100 EUR175 EUR
Amerika | ostatní91 EUR130 EUR226 EUR

 

 

EURASIA3 KG5 KG10 KG
RU69 EUR81 EUR113 EUR
UA86 EUR123 EUR230 EUR
BY, GE, KZ, KG, TM, UZ128 EUR182 EUR322 EUR

 

 

ASIA3 KG5 KG10 KG
CN62 EUR91 EUR164 EUR
JP58 EUR73 EUR116 EUR
KR, LB50 EUR68 EUR107 EUR
SG, AE, HK36 EUR50 EUR84 EUR
TW44 EUR66 EUR121 EUR
TH44 EUR58 EUR93 EUR
Asie | ostatní75 EUR107 EUR187 EUR

 

 

OCEANIA3 KG5 KG10 KG
AU61 EUR87 EUR152 EUR
NZ88 EUR139 EUR266 EUR
Oceánie | ostatní239 EUR332 EUR566 EUR

 

 

AFRICA3 KG5 KG10 KG
ZA39 EUR53 EUR98 EUR
EG46 EUR66 EUR118 EUR
TN42 EUR51 EUR76 EUR
Afrika | ostatní89 EUR121 EUR194 EUR

 

 

Carriers

 

 

DPD

 

DPD offers a modern service with a global presence. When we pass the parcel over to DPD, you will receive a confirmatory email with a number which you can use to track the parcel online. DPD couriers will deliver the parcel to an address of your choice, usually on the second working day after the parcel is dispatched.

In the Czech Republic and Slovakia, DPD delivers parcels weighing up to 50kg. This limit is lowered to 31kg when shipping to the rest of the world. Should your order exceed this limit – which is quite unlikely – we will split it into two or more separate parcels.

 

 

Zásilkovna.cz

 

A popular method of personal pick-up. Your parcel will be delivered to a selected outlet of the Zásilkovna.cz network for you to collect. There are almost 1 000 of these in the Czech Republic.

You may use the company website to find the nearest outlet and track your parcel. Zásilkovna.cz will inform you with an email or text message when your parcel arrives to its destination.

 

 

Česká pošta

 

A traditional delivery method which is still popular among many consumers, offering well-known services and delivering parcels to your home or the nearest post office, albeit with longer delivery times.

Please note that when your parcel ends up at the local post office, you must pick it up within the next three working days, otherwise it will be returned to us.

 

 

Payment

 

 

Our online store offers several methods of payment: online card payment, wire transfer, and PayPal. We shall describe each method in detail in order to show their advantages and disadvantages and help you select one that is most comfortable.

 

 

 

Online card payment

 

The fastest and arguably most comfortable method available. If you select this option, you will be directed to a simple, user-friendly interface where you will be asked to type in the required information (card number, expiration date, CVV/CVC code) and confirm the payment.

The transaction is performed and confirmed almost instantly. Our online store uses a secure GoPay gate which supports Visa, MasterCard and Maestro cards. We also use the state-of-the-art Comodo encryption which ensures the integrity of your data is maintained.

 

 

 

Wire transfer

 

This method is perfect for customers who prefer their bank's interface. If you select this method, you will be asked to log into your bank's online service and enter the following information. We shall also send it to you via email along with the confirmation of your order.

 

Account number: 2701266302/2010

Variable symbol or equivalent identifier: the number of your order

IBAN: CZ2020100000002701266302 (required only with cross-border payments)

BIC/SWIFT: FIOBCZPPXXX (required only with cross-border payments)

 

You must perform the transaction within 5 days after placing your order. The slight disadvantage of this method is that the transfer may take up to several days which will prolong delivery times. Please note that your bank may charge additional fees.

 

 

 

Paypal

 

A fast and modern payment method. If you select PayPal, you will be directed to a simple, user-friendly interface and asked to perform a two-step procedure of logging into your PayPal account and confirming the payment.

The only disadvantage of this option is that you must possess a PayPal account.

 

 

 


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