Delivery and payment

The world map in colours of the Hololatex brand.

 

Delivery

 

Free delivery within the Czech Republic and Slovakia is a matter of course for us. We also deliver latex clothing and accessories for free to Poland, Hungary and Romania. We offer very friendly delivery prices to almost all countries in the European Union and the US. We deliver our products worldwide with the exception of the United Kingdom of Great Britain and Northern Ireland.

 

 

Discreet packaging

 

For your convenience and to protect your privacy, we ship all of our products in discreet packages with a private individual stated as the parcel’s sender, not the name of the online store.

 

 

Options and delivery time

 

We deliver parcels within the Czech Republic to all Pickup points of Zásilkovna, by a delivery company to your home or by the Czech Post. It is also possible to pick up the order in person in our workshop in Prague 5 after a previous telephone appointment (we are not a store).

We deliver orders from abroad to all pickup points of Zásilkovna (Zásielkovňa.sk, Csomagküldő.hu, Coletăria.ro, Przesylkownia.pl), where available, by the local transport company in your country to your home (we will always select a suitable carrier based on current occupancy) or by your state post office.

We start processing orders no later than the next business day after we receive the payment. If we have every product from your order in stock, your parcel will in most cases be sent out on the very same day.

 

Lightbulb symbol.

Liquids and powders are excluded from air and ship transport. Due to this limitation, we are able to deliver latex care products only to selected countries in Europe.

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As of 1. 1. 2021, we do not ship nor deliver any shipments to the United Kingdom of Great Britain and Northern Ireland. This measure is related to the new obligations for sellers and imports of goods adopted by the country after leaving the European Union.

 

 

Delivery during the pandemic

 

We thank you for understanding the current situation and for your indulgence with possible short delays in delivery. Due to the minimisation of contact with other people, we now send out your orders only once every few days. In case of any questions or concerns about the status of your order, contact us using our contact form or call this number +420702023763 (mon - fri, 10 am - 6 pm, CET, only in CS and EN). Learn more about the safety measures in our workshop on the page safe shopping during the pandemic.

 

 

Delivery prices

 

The listed prices are only indicative and may vary depending on the size and weight of the shipment. The exact delivery price is automatically calculated and displayed during the finalization of your order, if its total weight is less than 10 kg. For an individual calculation of the price of delivery of heavier shipments, write us a message on Messenger or via contact form.

 

 

EUROPERightwards arrow symbol.

 up to 3 kgup to 5 kgup to 10 kg
Czech Republic, SlovakiaFreeFreeFree
Germany, AustriaFreeFreefrom € 9
Poland, Hungary, RomaniaFreeFreefrom € 6
Switzerlandfrom € 13from € 15from € 16
Belgiumfrom € 9from € 13from € 13
Bulgariafrom € 7from € 8from € 9
Denmarkfrom € 11from € 12from € 12
Estoniafrom € 8from € 9from € 11
Finlandfrom € 16from € 16from € 16
Francefrom € 9from € 14from € 19
Croatiafrom € 6from € 7from € 8
Irelandfrom € 11from € 17from € 25
Italyfrom € 22from € 31from € 33
Lichtensteinfrom € 13from € 14from € 16
Lithuaniafrom € 8from € 8from € 10
Latviafrom € 9from € 10from € 12
Luxembourgfrom € 13from € 15from € 19
Netherlandsfrom € 9from € 13from € 14
Russiafrom € 20from € 26from € 33
Greecefrom € 7from € 10from € 14
Sloveniafrom € 5from € 7from € 8
Spain, Portugalfrom € 9from € 10from € 11
Swedenfrom € 13from € 14from € 15
Ukrainefrom € 6from € 10from € 15
United Kingdomwe do not deliver
Other European countriesfrom € 38from € 58from € 60

NON-EUROPEAN COUNTRIESRightwards arrow symbol.

 up to 3 kgup to 5 kgup to 10 kg
USAfrom € 26from € 38from € 65
North and South Americafrom € 73from € 116from € 270
Middle Asia and Africa, Australia, New Zealandfrom € 70from € 108from € 193
Far Asia and Africafrom € 96from € 193from € 310
Island countries, othersfrom € 116from € 213from € 390

 

 

Secure payment

 

 

We allow payment by bank transfer, payment card and PayPal. We ensure the security of your payment and personal data with the latest Sectigo encryption and a reliable GoPay payment gateway.

 

Hololatex website security logos and payment method logos.

 

 

Bank wire details

 

Account No.27012‍66302 / 2010
IBANCZ2020100000002701266302
BIC/SWIFTFIOBCZPPXXX

 

 

 


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