Delivery and payment

Header for the Delivery and Payment page - a world map.

 

Delivery

 

Free delivery within the Czech Republic and Slovakia is a matter of course for us. We also deliver latex clothing and accessories for free to Poland, Hungary and Romania. We deliver worldwide except the United Kingdom of Great Britain and Northern Ireland.

For your convenience and to protect your privacy, we ship our products in discreet unmarked boxes made of recycled cardboard with a private individual stated as the parcel’s sender.

 

 

Options and delivery time

 

We deliver parcels in the Czech Republic to all Pickup points of Zásilkovna, by the delivery company to your home or by the Czech Post. It is also possible to pick up the order in person in our workshop in Prague 5 by telephone appointment (we are not a store).

We deliver orders from abroad to all Pickup points of Zásilkovna (Zásielkovňa.sk, Csomagküldő.hu, Coletăria.ro, Przesylkownia.pl), where available, by the local transport company in your country to your home (we will always select a suitable carrier based on current occupancy) or by your state post office.

We start processing orders no later than the next business day after we receive the payment. If we have every product on your order in stock, your parcel will be sent out on the very same day.

 

Notification icon - a lightbulg.

Liquids and powders are excluded from air and ship transport. Due to this limitation, we are only able to deliver latex care products to selected countries in Europe.

Notification icon - exclamation mark.

As of 1. 1. 2021, we do not ship or deliver any shipments to the United Kingdom of Great Britain and Northern Ireland. This measure is related to the new obligations for sellers and imports of goods that the country has adopted after leaving the European Union.

 

 

Delivery during the pandemic

 

We thank you for understanding the current situation and for your indulgence with possible short delays in delivery. Due to the minimisation of contact with other people, we now send out your orders only once in couple of days. In case of any questions or concerns about the status of your order, contact us using our contact form or call this number +420702023763. Learn more about the measures in our workshop on the page safe shopping during the pandemic.

 

 

Delivery prices

 

The listed prices are for guidance only and may vary depending on the size and weight of the shipment. The exact delivery price is automatically calculated and displayed during finalization of your order, if its total weight is less than 10 kg. For an individual calculation of the price of delivery of heavier shipments, write us a message on the messenger or via contact form.

 

 

EUROPERight arrow icon.

 up to 3 kgup to 5 kgup to 10 kg
Czech Republic, SlovakiaFreeFreeFree
Poland, Hungary, RomaniaFreeFreefrom € 6
Belgiumfrom € 9from € 13from € 13
Bulgariafrom € 7from € 8from € 9
Denmarkfrom € 11from € 12from € 12
Estoniafrom € 8from € 9from € 11
Finlandfrom € 16from € 16from € 16
Francefrom € 9from € 14from € 19
Croatiafrom € 6from € 7from € 8
Irelandfrom € 11from € 17from € 25
Italyfrom € 22from € 31from € 33
Lichtensteinfrom € 13from € 14from € 16
Lithuaniafrom € 8from € 8from € 10
Latviafrom € 9from € 10from € 12
Luxembourgfrom € 13from € 15from € 19
Germanyfrom € 6from € 8from € 9
Netherlandsfrom € 9from € 13from € 14
Austriafrom € 6from € 7from € 8
Russiafrom € 20from € 26from € 33
Greecefrom € 7from € 10from € 14
Sloveniafrom € 5from € 7from € 8
Spain, Portugalfrom € 9from € 10from € 11
Swedenfrom € 13from € 14from € 15
Ukrainefrom € 6from € 10from € 15
United Kingdomwe do not deliver
Other European countriesfrom € 38from € 58from € 60

NON-EUROPEAN COUNTRIESRight arrow icon.

 up to 3 kgup to 5 kgup to 10 kg
USAfrom € 26from € 38from € 65
North and South Americafrom € 73from € 116from € 270
Middle Asia and Africa, Australia, New Zealandfrom € 70from € 108from € 193
Far Asia and Africafrom € 96from € 193from € 310
Island countries, othersfrom € 116from € 213from € 390

 

 

Secure payment

 

 

We allow payment by bank wire, payment card and PayPal. We ensure the security of your payment and personal data with the latest Sectigo encryption and a reliable GoPay payment gateway.

 

Hololatex website security logos and payment method logos.

 

 

Bank wire details

 

Account No.27012‍66302 / 2010
IBANCZ2020100000002701266302
BIC/SWIFTFIOBCZPPXXX

 

 


Our page use cookies and similar technologies, which can contain personal data. Thanks to these data we and our partners can see your behaviour on our website and offer you the best user experience this way. We also use these data for other internal purposes, like for example to monitor the visit rate. We also use cookies based on your consent for targeted advertising, for pairing purposes in accordance with terms and conditions for Facebook for business tools and for Google Analytics pairing purposes and statistics. With the continued use of our website you’re thereby expressing your agreement.