we are on a vacation from 1st to 16th of August. We will deal with all orders created after 31st of July after our return, on Monday 17th of August. We won’t be available on e-mail and on the phone during our holiday.
1.2.Website. Within this document, the term website shall refer to any page found at www.hololatex.com including all subsections and subdomains.
1.3.Restricted access sections. Within this document, the term restricted access section shall refer to any pages or groups of pages on the website that are subject to specific access rules, e.g. pages requiring registration and logging in, or pages behind a paywall. The website shall clearly define which pages are found in the restricted access sections.
1.4.Service. Within this document, the term service shall refer to the information society service you use by accessing the website, owned by entrepreneur Dominika Bělová with her registered office at Na lučinách 651/12, 4712 Proboštov, Czech Republic registered in the Commercial Register, Co. Reg. No. 03672263, not liable to VAT (hereinafter we and related pronouns). Using the service creates a legal relationships between us and the recipient (hereinafter you and related pronouns).
1.5.Website content. Within this document, the term website content shall refer to any data delivered to you upon your request through an internet browser, including but not limited to texts, images, and source codes.
1.6.Scope of the service. The service shall provide no guaranteed minimal scope. The service may become temporarily or permanently unavailable in its part or entirety. The design and features of the user interface may be altered or removed at any time based on our unilateral consideration, and without prior notice.
1.7.Costs. The service is provided free of charge with the possible exception of restricted access sections. The costs of hardware, software and connectivity necessary for using the service shall be covered by you.
1.8.Reservation. We reserve the right to alter and update this document at any time. You are obliged to familiarise yourself with the current version before accessing the website content.
1.9.General restrictions. It is forbidden to use any means whatsoever to disrupt or bypass any security measures related to the service, to the website, to related services and websites, or computer networks.
1.10.Exclusion of liability. In the extent permitted by law, you agree that we shall not be liable for any harm suffered in relation to the service. You also agree that compensation for any damage shall be limited to CZK 0.
2.1.Licence exclusion. Should the website content, in part or its entirety, be protected by copyright, and unless the description of the content states otherwise, you are not given licence to use the website content without our explicit consent, with exceptions stipulated by law.
2.2.Database rights. You shall not exploit or make use of our databases without our explicit consent. You shall also undertake that you shall refrain form such actions in relation to such databases that are not protected by copyright.
2.3.Links. Should you provide a link to the website, you shall not give third parties access to such links that would bypass our security measures or content distribution management tools, e.g. links available only within restricted access sections or to registered users. We also reserve the right to alter the structure and content of the website, and to use new or modified content management tools which may cause previously accessed content to become unavailable. You acknowledge that in such cases, you are not entitled to any compensation.
3.1.Legal framework. Any personal data is processed in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679.
3.2.The processing of personal data for the purposes of performing contracts, and in relation to entering into contracts. Personal data provided to us for the purpose of ordering goods are subject to conditions for personal data processing stipulated by documents you shall be provided with before entering into a purchase agreement.
3.3.Personal data provided to use elsewhere on the website. The following conditions shall apply to personal data entered elsewhere on the website and not covered by the previous paragraph.
3.4.The processing of personal data for the purposes of commercial communications. If you provide us with your electronic contact information, we will also process your personal data for the purposes of offering you further goods and services through commercial communications on the basis of our legitimate interest, unless you refuse this.
3.5.The processing of personal data on the basis of our legitimate interest. We also process your personal data in order to track traffic on our website and create statistics on the basis of our legitimate interest to monitor the traffic on our website and using the insights for optimisation. In such cases, your personal data is kept for the period necessary to assess the collected data and implement changes. This data is shared with our partners who analyse website traffic and help us manage our website and commercial platform.
3.6.The processing of personal data to perform legal obligations. We also process your personal data in order to perform out legal obligations, mainly those related to providing information to authorities.
3.7.Scope of the processed personal data. We process the following personal data:
3.7.1.name and surname;
3.7.2.date of birth;
3.7.6.IČO (company register number) and DIČ (VAT register number);
3.8.Personal data processing consent withdrawal. You may withdraw your consent to have your personal data processed for the purposes of commercial communication at any time, as well as your prior consent to have your personal data processed for any other purposes, with the exception of situations where your personal data is necessary for us to perform our contractual obligations, to perform our legal obligations, or for other purposes based on our legitimate interests.
3.9.Storing period. We store personal data only for periods necessary to achieve the goals listed above. Once all goals have been achieved, your personal data will be deleted immediately.
3.10.Data processing entities. All types of personal data listed above are processed by us as their controller. This means we define the purposes for their processing, we define the means of processing, and we are responsible for its proper execution. We also use the services of other processors who process the personal data solely under our guidelines. These processors mainly include providers of IT services, technology, support, marketing tools, and communication tools.
3.11.Data subject rights. As a data subject, you have the right:
3.11.1.to demand an update of incorrect or outdated personal data, in other words, should you find out that we process your personal data that is incorrect or outdated, you have the right to ask us to update such data without delay;
3.11.2.to demand a confirmation whether we process your personal data, and if we do, to receive information related to this processing as stipulated in Article 15 GDPR, as well as a copy of the processed data (please note that you may be charged for additional copies to cover the related costs);
3.11.3.to demand an immediate erasure of your personal data in certain situations, provided that your data is no longer needed for the purposes listed above, or that you have objected against the processing of your data, and we have assessed that we do not have a legitimate interest that would give us the right to process your data, or that the purposes for processing of your data have become no longer compliant with law. However, this right cannot be exercised in cases where the processing of your personal data is necessary for us to perform our legal duties, for the purposes of archiving, scientific or historical research, for statistical purposes, or for the purposes of defining, exercising or defending our legal claims;
3.11.4.to restrict the processing of your personal data. In certain situations, this right allows you to demand to have your personal data marked and taken out of any further processing operations for a limited period of time (unlike the right to erasure, where the data is removed forever). We are obliged to restrict the processing of your personal data in situations where you challenge the validity of the data until we clear out whether your data is correct, or whether we process your personal data without a legal basis (e.g. for purposes outside the necessary scope), yet you prefer not to have your data erased (e.g. you assume you would provide the data to us in the future anyway). We are also obliged to restrict the processing in situations where we no longer need your data for the purposes listed above, yet you require the data to define, exercise or defend your legal claims. We are also obliged to restrict the processing of your personal data in situations where you raise an objection against the processing of your personal data until such dispute is settled;
3.11.5.to demand a transfer of the personal data we process on the basis of your consent or a contract;
3.11.6.to object to the processing of your personal data on the basis of your legitimate interest. We shall cease processing your personal data unless there are serious legitimate reasons not to do so. We shall always cease processing your data if you object to marketing activities.
3.12.The right to lodge a complaint with an enforcing authority. If you believe we have violated GDPR when processing your personal data, you have the right to lodge complaint with the Office for Personal Data Protection (www.uoou.cz).
3.14.Temporary files necessary for the provision of the service. Certain temporary files are technologically necessary for the provision of the service. In other words, the provision of the service would be impossible without storing these files on your device. The files in question are:
3.14.1.those representing the content of your virtual cart;
3.14.2.those representing your preferences related to product filtering;
3.14.3.those representing your preferences related to language and currency;
3.14.4.those representing your preferences related to shipping, delivery and payment methods;
3.14.5.those carrying information related to your confirmation of meeting an age limit, if applicable;
3.14.6.those carrying information related to closing a dialogue.
3.15.Temporary files stored for the purpose of offering added value. Certain temporary files are stored on your device in order to improve the quality of the service and personalise it according to your preferences. The files in question are:
3.9.1.those carrying information related to your user behaviour on the website, including files that shall be processed by third parties in an anonymised form for the purpose of web traffic analysis;
3.9.2.those carrying information related to your preferences that shall be processed for advertising purposes and allow us to offer products and services that are relevant to you;
3.9.3.those carrying information related to your geographical position.
3.16.Refusal to store temporary files, and blocking them. Although your browser may not support storing temporary files altogether, you will usually be able to manage and block them. Please be aware that should you choose to block such files, certain parts of the service may not functional properly as a result, for example logging in, managing your user account or selecting a preferred language version. You may also revoke your consent
4.1.Definition. A user account is defined as an entry in our database and related data with a username and password which serve for authentication. A user account may be associated with personal data. In cases where a user account represents a legal entity, such personal data may identify the individual who acts on that entity's behalf.
4.2.Use of a user account. Certain parts of the service may require access through a user account. In such cases, you must register a user account under the conditions stipulated below.
4.3.Registration and Conditions. By registering, you express your acknowledgement of the following conditions:
4.3.1.Registration is achieved upon your request sent though an online form found on the website, provided that you have filled in all required information and expressed your consent with these Term of Use.
4.3.2.An email address may be associated with one user account only.
4.3.3.We reserve the right to refuse a registration.
4.3.4.A user account serves as a means of communication between you and us. It is therefore your responsibility to ensure only you and appointed third parties have access to your account. Any actions by such third parties shall be considered as performed on your behalf.
4.3.5.For the purposes of system maintenance, we reserve the right to delete inactive or duplicate user accounts.
4.3.6.Should you violate these conditions, we shall have the right to deny or limit your access to the service, e.g. by blocking your user account, deleting it or denying you access to the website.
5.1.Content control. Your activities within the service shall not be subject to research, approval or moderation, and we shall not examine their compliance with law. However, we reserve the right to perform various content control activities, both prior to, and after user control is published, and to filter or delete it (e.g. delaying spam or offensive comments or deleting content which violates law).
5.2.Uploaded content. The service shall allow you to upload and store content on our storage (hereinafter uploaded content). You acknowledge that we provide no guarantee that the uploaded content shall remain unaltered or accessible. You especially acknowledge that we shall not be responsible for any damage caused by the content becoming lost or damaged.
5.3.Third party rights, and legal obligations related to uploaded files. By uploading user content within the service, you declare that you have the right to do so, i.e. the content is not protected by copyright, you are its author or you have been given authority to handle the content in the required extent. You also acknowledge that should we discover that the service has been used to transfer or upload content unlawfully, we have the right to delete or deny access to that content, as well as the responsibility to cooperate with authorities investigating potential unlawful actions, which may include us sharing data related to your person.
5.4.Features related to user content. Within the service, we also allow:
5.4.1.posting public comments;
5.4.2.managing a blog (i.e. your own channel with user posts);
5.4.3.posting user reviews of purchased products;
5.4.4.uploading user avatars.
These features are subject to conditions stipulated by paragraphs 5.1, 5.2, and 5.3 as well as the aforementioned definition of uploaded content. Sharing copyright-protected content, posting offensive content or posting unauthorised offers of trademark-protected goods or services shall be considered as unlawful content.